Bridge4PS Pro Feature Comparison & Pricing
On January 1, 2021, we launched our new offering – Bridge4PS Pro. Basic Bridge4PS will continue to be accessible at no cost to all authorized public safety practitioners. And now, Pro licenses can be purchased to access a number of premium features and enhanced support. This model facilitates our commitment to building a truly sustainable and fully interoperable collaboration platform for the entire public safety community. We appreciate your support for Bridging Public Safety Communications.
| Bridge4PS Core Features | Basic License | Pro License |
|---|---|---|
| Secure Individual/Group Messaging | ||
| Secure File/Picture/Video Sharing | ||
| Voice/Video Calling | ||
| Exclusive Public Safety User Community | ||
| Fully Visible Multi-Agency User Directory | ||
| Google Maps Navigation In-App |
| Content Management | Basic License | Pro License |
|---|---|---|
| File Upload Limit | 5 MB | 100 MB |
| File Upload Types | csv, doc, jpg, mp4, pdf, png, ppt, xls | cpg, csv, doc, heic, jpg, mc, mp4, pdf, png, ppt, rp2, rp3, txt, xls, zip |
| Default Room Retention Policy | 6 months | 2 years |
| Custom Data Retention Policy | (up to 2 years) |
|
| Full Channel Exports with attachments |
| Enhanced Collaboration Features | Basic License | Pro License |
|---|---|---|
| Archive Groups/Channels | ||
| Channel Avatars | ||
| Create Discussions | ||
| Create Open Channel (Searchable in Channel Directory) |
||
| Pin Messages | ||
| Read Receipts | ||
| Teams |
| Accessibility | Basic License | Pro License |
|---|---|---|
| iOS / Android / Desktop | ||
| Simultaneous, multi-device login | ||
| Network Agnostic - accessible across networks (Public/Private, Wired/Wireless) |
| Security | Basic License | Pro License |
|---|---|---|
| Biometric Access Control (Fingerprint/Face ID) |
||
| Secure Cloud Hosting (AWS GovCloud) | ||
| Multi-Factor Authentication | ||
| Single Sign-On |
| Support | Basic License | Pro License |
|---|---|---|
| Online Help Library | ||
| Self-Managed User Administration Portal | ||
| Online User Support | Monday - Friday 8am - 5pm Central Time |
7 days a week 8am - 10pm Central Time |
| Toll-free Phone Support | ||
| Priority User Support | 7 days a week 8am - 10pm Central Time |
| Other Features | Basic License | Pro License |
|---|---|---|
| 3rd Party Integrations (add’l fees & conditions apply) |
PLEASE NOTE all messages and uploads dated before August 1, 2020 in channels created by users who remain on Basic (free) tier accounts will be automatically purged on February 1 (and on a rolling basis after that). Users who upgrade to Pro will not be impacted at this time.
IT IS YOUR RESPONSIBILITY TO RETAIN YOUR DATA ACCORDING TO YOUR DEPARTMENT GUIDELINES. CONTENT WILL NOT BE RECOVERABLE ONCE PURGED.